An experienced Test and After Service Manager is required to work for a UK Based retailer in the London area. The role has been created due to their significant year on year growth. The ideal candidate will be a hands on manager who has test/service experience with relevant technical knowledge gained in a similar industry.
Main Responsibilities and Tasks:
• Repair and servicing of customer’s existing and preferred supplier products across the full product range
• Manage a small team of bench engineers for an established consumer products wholesaler
• Repair, refurbishment, grading and servicing of our and preferred supplier products for return to stock
• Complete service job sheets for each product worked on to maintain records
• Record time spent on product types for analysis
• Preparation and assembly of new, existing or sample products as required by Head Office for evaluation and/or product manual completion
• Despatch preparation and documentation of new and second-hand stock for return to the NDC
• To repair and maintain Company tools and equipment as required
• To maintain a tidy and clean workshop at all times
• To provide cover for mobile repair and service operations at customer’s premises if and when required
• Any other reasonable duties as required by Management
Competencies / Attributes:
• Suitable engineering qualification or experience
• Able to work on your own or as part of a team with good self-motivation
• Attention to detail and the ability to look after customers in a professional, friendly and effective manner
• Current UK driving licence
• Good written and oral communication skills.
The Rewards
In return you will receive a competitive salary and bonus scheme together with on-going training in industry developments. They also promote a culture where motivated customer-oriented employees can flourish, experience professional fulfilment and reach their highest potential.
